Privacy Policy

Last Updated: October 26, 2024

Ontario Gateway Travel values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website ontariogatewaytravel.com, use our services, or interact with us.

1. Information We Collect

We may collect personal information that can identify you directly or indirectly. The types of information we collect include:

• Contact Information: Name, address, email address, phone number.
• Travel Information: Passport details, visa information, dietary restrictions, health considerations, emergency contacts, travel preferences, and booking details.
• Financial Information: Credit card or other payment details (processed securely via third-party payment processors).
• Demographic Information: Age, gender, nationality (where required for travel bookings).
• Technical Information: IP address, browser type, operating system, referral URLs, pages viewed, and access times.
• Communication Data: Records of your communications with us, including emails and phone calls.

2. How We Collect Your Information

We collect information through various methods, including:

• Directly from You: When you fill out forms, make bookings, subscribe to newsletters, or communicate with us.
• Automatically: Through cookies, web beacons, and similar technologies when you visit our website.
• From Third Parties: Such as airlines, hotels, car rental companies, travel insurance providers, and other travel partners to facilitate your bookings.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process your travel bookings, issue tickets, arrange accommodations, and fulfill your travel requests.
• Communication: To send you booking confirmations, updates, essential travel information, and respond to your inquiries.
• Personalization: To tailor our services and communications to your preferences and interests.
• Marketing: To send you promotional offers, newsletters, and information about new destinations or services that may interest you (you can opt-out at any time).
• Improvement: To understand how our website and services are used, conduct analytics, and enhance user experience.
• Security & Legal: To detect and prevent fraud, comply with legal obligations, enforce our terms and conditions, and protect our rights.

4. Sharing Your Information

We may share your personal information with:

• Travel Partners: Airlines, hotels, car rental companies, tour operators, and other third-party service providers necessary to facilitate your travel arrangements.
• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, analytics, and marketing. These providers are obligated to protect your information and only use it for the purposes we specify.
• Legal & Regulatory Authorities: When required by law, to respond to legal processes, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and personalize content. You have the option to accept or decline cookies through your browser settings, though declining may affect certain functionalities of the website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information, subject to legal obligations.
• Opt-Out: The right to opt-out of marketing communications.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the website after any changes signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ontario Gateway Travel
City Centre, Ontario, Canada
Email: info@ontariogatewaytravel.com
Phone: [Your Phone Number Here, e.g., 1-800-555-1234]