Terms and Conditions

1. Introduction

Welcome to Ontario Gateway Travel. By accessing or using our website and services, you agree to be bound by these Terms and Conditions (the "Terms") and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services. These Terms govern your use of the Ontario Gateway Travel website located at [Your Website URL - e.g., ontariogatewaytravel.ca] and any services provided by Ontario Gateway Travel, a travel agency based in city centre Ontario, Canada.

2. Eligibility

Our services are available only to individuals who can form legally binding contracts under applicable law. By using our services, you represent that you are at least 18 years old and possess the legal authority to enter into these Terms.

3. Services Offered

Ontario Gateway Travel acts as an agent for various travel service providers (e.g., airlines, hotels, tour operators, cruise lines). We facilitate travel bookings and arrangements on your behalf. We do not own, operate, or provide the travel services ourselves. Our responsibility is limited to making arrangements on your behalf and is subject to the terms and conditions of the respective service providers.

4. Booking and Payments

1. Accuracy of Information: You are responsible for ensuring that all information you provide to us, including names, dates of birth, and travel preferences, is accurate and up-to-date. Any errors may result in additional charges or cancellation.
2. Pricing: All prices are subject to change without notice until confirmed. Quoted prices may not include taxes, fees, and surcharges unless explicitly stated.
3. Payment: Full payment or a deposit may be required at the time of booking. Failure to make payments by the due date may result in cancellation of your booking. We accept various payment methods as indicated on our website or by your travel agent.
4. Confirmation: Bookings are not confirmed until you receive a written confirmation from Ontario Gateway Travel.

5. Cancellations and Changes

Cancellation and change policies vary widely depending on the travel service provider and the type of booking. It is your responsibility to understand the cancellation and change policies applicable to your specific booking. These policies will be provided to you at the time of booking or can be accessed directly from the travel service provider's website.

• Agency Fees: Ontario Gateway Travel may charge an administrative fee for processing cancellations or changes, in addition to any fees imposed by the travel service providers.
• Refunds: Refunds, if applicable, will be processed according to the policies of the travel service provider and may take several weeks to appear on your statement.

6. Travel Documents and Requirements

You are solely responsible for obtaining and carrying all necessary travel documents, including passports, visas, health certificates, and other entry/exit permits, for all countries you intend to visit. Ontario Gateway Travel is not responsible for any denial of entry due to insufficient or incorrect documentation. It is your responsibility to check current government travel advisories and health requirements.

7. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance at the time of booking to protect against unforeseen circumstances such as trip cancellation, interruption, medical emergencies, baggage loss, and other travel-related issues. Ontario Gateway Travel can provide information on travel insurance options but is not responsible for the decision to purchase or the terms of any insurance policy.

8. Limitation of Liability

Ontario Gateway Travel acts only as an agent for the suppliers of travel and related services. We are not liable for any loss, damage, injury, delay, or inconvenience suffered by you or any member of your party caused by the acts or omissions of third-party suppliers, or due to events beyond our control (e.g., natural disasters, pandemics, acts of government, strikes, or mechanical breakdowns).

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ontario Gateway Travel or its content suppliers and protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

10. User Conduct

You agree to use this website and our services only for lawful purposes. You must not engage in any activity that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of the website.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

13. Changes to Terms

Ontario Gateway Travel reserves the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of the website or services after any modifications constitutes your acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Ontario Gateway Travel
[Your Address in city centre Ontario, Canada]
Email: info@ontariogatewaytravel.ca
Phone: [Your Phone Number]